HERTZ_DRIVER GUIDE_ENG - Terms Conditions (english version)

23 The renter should return the vehicle to the return location by the time stated on the Rental Agreement, or as otherwise agreed with the company, otherwise additional charges may apply as described below. • Change to time or location If the renter wishes to change the time or place of return, or arrange for the company to collect the vehicle, the renting office should be contacted to agree. Any amendment to the agreed return arrangement is at the company’s discretion and may involve additional charges, as a change to the return time might involve an increase in rental charges, as different rates may apply. If the return location is changed the company may charge a one-way fee to cover the costs of returning the vehicle to its original location. In case of early return of prepaid rentals, the renter is not compensated by the company. • Late return Hertz Serbia usually allows for a short period of delayed return of about 29 minutes without any extra charges. After this period the rental charges are calculated 24-hour intervals from the time shown on the Rental Agreement. If the vehicle is returned later, a new 24-hour period is entered and will be charged with the period’s standard rate. And that charging principle is applied for every successive 24-hour period entered until the return of the vehicle. • Return Outside Operating Hours In this case, the company's consent and appropriate instructions must have been given to the renter beforehand. The renter must make sure that he/she has removed all personal belongings from the vehicle, as the company is not responsible for their possible loss or destruction. If personal items are found in the vehicle, the company will take the necessary measures to return them, at the renter’s expenses. The renter rema i ns fu l l y responsible for the vehicle, including any damages, until the company determines/detects them. • Early Return/Extension of Rental No refund for any unused voucher value/rental days. Ongoing rental extension should be arranged with Hertz Serbia at least 48 hours before the intended/reserved rental expiry, to be charged as per valid retail tariff RETURN PROCEDURE