HERTZ_DRIVER GUIDE_ENG - Terms Conditions (english version)

19 • If a renter experiences any problem with the vehicle due to a mechanical breakdown or accident, he/she should call Hertz Serbia office, by calling the numbers included in the Rental Conditions leaflet or the Rental Agreement. Please note that no one should be allowed to service or repair the vehicle without the company’s permission. BREAKDOWN ACCIDENTS If the renter has an accident or if the vehicle is stolen, the renter agrees to co-operate with the company and the respective insurance company during any investigation or subsequent legal proceedings. The renter should also take the following steps: • Inform the company In case of theft, the renter should inform as soon as possible Hertz office by calling the numbers indicated in the Rental Conditions leaflet or the Rental Agreement. The accident should be reported to the police as soon as possible if there was any other vehicle involved, or an injury or property damage of a third party occurred. Under no circumstances the renter should abandon the vehicle. • Complete the Accident Report the renter must complete the Accident Report available in the vehicle or, upon request when returning the vehicle, within 48 hours, and deliver the form to a representative of the company. The Report must be completed, signed and, if possible, agreed with each third party, even if no damage has occurred to the vehicle. If the renter does not comply with the instructions in case of an accident, the waiver products may cease to be valid. See Appendix 1 for a detailed description of coverages and requirements.